Stuck on pause yet want to press play?

Learn the top 7 communication skills to catapult your career!

to "Specifier Questions" chapter

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Kimi Boyd

World Vision

Geoff and Chris’s work has re-ignited an interest in me that was gone.  


The program has opened up a whole new platform on which we now operate.  It has given my team and me a universal language that helps to keep things within a framework - which we never had before. Everyone’s attention is directed to the same intention.


From Geoff and Chris's teachings, I now have an unconscious competence!

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Brendan Farrugia

Today we applied what you taught us with a client who was less than impressed with us prior to the meeting. One hour later for him to thank us, say that we were very different from other sales representatives and to ask could we come back to present to the directors was a fantastic result.

The whole team is certainly walking around with a lot more confidence. 

This stuff has changed my life!  In fact it has changed the way we do business here.  Apart from exceeding the targets for productivity improvement – there is a real buzz – an optimistic energy around here – the difference is palpable.  We have a new way of communicating and asking questions that is far more efficient and gets accurate information quickly. This flows on to get fact decision making which has a big impact on business performance and staff morale.

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Susy Goldner

Virgin Australia

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Luke Halliday

Mercury IT

Thank you very much for all of your help. It is difficult to express thanks to you in any way that remotely reflects the amazing results.


Only in part does the dollar measure of the results demonstrate the value your expertise models have bought to me and my business.



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109 pages of E-chapters



5.5 hrs of trainer video presentations



Dear Career Go-Getter,

Tom Peters notes, in his book "Search of Excellence", that an organisation is nothing more and nothing less than people (employees) serving people (customers and communities).

The people that are successful in organisations - and the reason those organisations are successful - are those that have both soft skills and technical skills.  And because many “traditional” entry-level job responsibilities are now being automated and replaced by software, employers are demanding employees bring something more than technical skills to the table. 


Soft skills are increasingly becoming the hard skills of today's workforce. It's just not enough to be highly trained in technical skills, without developing the softer, interpersonal and relationship-building skills that help you to communicate and collaborate effectively.

Our "Engage” training program teaches you the 7 communication skills decoded from genius communicators.  It provides sophisticated yet easy-to-learn frameworks to navigate conversations.  By using these communication processes consistently, you will operate within a well formed frame and create a discourse that is clear and concise.  And as a result, it will transform the way you are heard, seen and regarded in your workplace essential for managing others effectively; especially making and responding to requests.  In addition to managing down the Engage program is an excellent tool for managing up and managing sideways.

learn the steps to stronger connection, influence & engagement when communicating with others
start gaining clearer understanding & quality feedback
start seeing intrinsic motivation in yourself & your team
escalate your productivity & leadership skills

Many of us are unaware of how critical soft skills are to our success at work!

studies reveal that employees believe that miscommunication is contributing to their stress and failure to complete task and meet performance targets 
research tells us miscommunication is more severe across generational divides reducing the effective message delivery and receipt
communication technology and tools abound but using them effectively remains a challenge often all that information becoming white noise
research shows that oral communication is consistently identified as the most important competency in evaluating entry-level candidates in recruitment
studies tell us that most employees think they have good communication skills; why then do the same people admit they have difficult interactions with others at work?

to "Specifier Questions" chapter

Business Meeting

We are on a mission to vastly improve your experience when communicating in the workplace - whether managing down, up or sideways!






7 key capabilities including both the meeting processes and communication methods decoded from genius facilitators


40 highly targeted learning bursts that you can digest at your own rate, whenever for an unlimited time


Proven methodologies that are research backed to connect study findings to the real business world


Easy to digest experiential micro-learning lessons backed up by written instruction for new capability retention

Every chapter...

stories for unconscious learning
framing for context
demonstrations for skill uptake
skill drills for 'unconscious competence'
FAQs for content & context

to "Specifier Questions" chapter


Are you an employee wanting to catapult your career in a way that differentiates you from the rest?
Are you a sales person who wants to streamline their communication to facilitate more, faster and better quality buying decisions?
Are you a business owner who wants to build a happier, more committed culture among their people?
Are you a project manager who wants to develop buy-in to action items from stakeholders so that project deadlines are met and results achieved?
Are you a coach who wants to lead clients to useful outcomes in less time and with deeper rapport?

to "Specifier Questions" chapter


learn how to build rapport and trust quickly to support engagement
learn to convey information concisely and accurately for better problem-solving
learn to question to accurately uncover critical information for decision-making
learn to confirm understanding for responsibility and accountability
learn to set frames to define boundaries, keep dialogue on-topic, and manage expectation

Super-charge your soft skills...


Module 1:  Preparation

After completing this module you will have the skills to create the conditions for efficient, effective and successful communication.  You will be able to:

  • define useful outcomes that are plausible and achievable for communication in any context so they are met

  • trigger resourceful states of mind to achieve your's and others' outcomes with integrity 

  • naturally and quickly build rapport through non-verbal communication frameworks for connection and influence


Module 2:  Execution

After completing this module you will have the skills to set context and boundaries for giving instructions. You will be able to:

  • set frames that direct the attention of your audience so you get things done

  • create useful contexts when making a request so you support engagement and motivation

  • question for precision communication between you and others to avoid misunderstands and mistakes


Module 3:  Applied Feedback

After completing this module you will have the skills to ensure information is not lost in translation. You will be able to:

  • use paraphrasing to confirm message have been understood

  • confirm through non-verbal communication when you have agreement so that delegated tasks or commitments will be completed

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Satisfaction Guarantee for 30-Days

We're so confident you'll reap the benefits of the 'Engage' online course, we've created an opportunity for you to try a chapter before you enrol in the full course, so you can decide whether this course if right for you. After purchasing the full 'Engage' program, if you don't love it within the first 30 days after sign up, we'll give you a full refund.

Top Meeting


Students of this program


It is often believed some of the skills required to lead and manage people in meetings, whether in-person or online, are instinctive. They are not. They are learned

Anyone who has ever had to make a team, an organisation or business work knows the importance of communication skills.   Yet so many of us have not been trained or been mentored in the art of effective communication and leadership.  

This course is built using the principles of Cognitive Load Theory to ensure information is easily learned, retained and applied.  We combine this with experiential learning activities (i.e learning by doing) for fast and effective skill acquisition

We have the capability to discover, from top performers, exactly how they produce their outstanding results using modelling techniques from neuroscience and applied cognitive psychology

From this work, we've developed a series of models of commercial soft skills. We've also designed a collection of remote micro-learning to transfer the capabilities to those who want them

to "Specifier Questions" chapter


Geoffrey Wade

Chris Collingwood

Geoffrey Wade is a management consultant with over 30 years of experience building high performing teams, growing companies and change management. 

Geoffrey has tertiary qualifications in Science, Engineering, Business Administration, NLP and Training. 

Geoffrey has been an executive leader, coach, business performance improvement consultant, leadership development consultant and management consultant and seminar presenter since the 1980’s.

Chris Collingwood specialises in one to one work with people, course design and accreditation, and the training of corporate consultants and executive coaches.


Chris holds a Diploma in Training and Assessment Systems, a Degree in Psychology, a Graduate Certificate in NLP and a Masters degree in Applied Science Social Ecology.


He has over twenty years experience in coaching, consulting and leading seminars in Australia, Indonesia, India, China, New Zealand and the US.


to "Specifier Questions" chapter


How long do I have to complete this course?

You have full access for the lifetime of the course!  We want you to get everything you can out of this course.

Why is this course a fraction of its normal price?

We believe effective communication in the workplace is key to both personal and business wellbeing, endurance and success.


We are on a mission to help people dramatically improve their communication capabilities to elevate their experiences and results.